Thursday, August 19, 2010

Where do we start?

What is Savannah Renovations? We are a residential and commercial maintenance, repair, and remodeling company. We cover a wide range of services and serve clients in the Savannah, Hinesville, Statesboro, and Rincon areas. We have been in business since 2003. More information can be found on our website at: .

I know; sounds like countless companies out there. In every city and town, there is a cornucopia of apparently similar service companies. I have given this a lot of thought and initially I considered that through hard work, skilled craftsmanship, and excellent customer service, Savannah Renovations would quickly become notable. I have generated a small following of loyal customers, but through the years, I realized that we have to do more. There is more to a successful business than “word-of-mouth” advertising. Sure, a customer may mention to a friend or relative the service and quality received from Savannah Renovations, but from that mention to a new customer is a long road that is not always followed.

That is when I realized that Savannah Renovations has to take action to separate itself from the vegetable soup of actual and perceived competitors. A homeowner or business owner needs to feel comfortable choosing Savannah Renovations. The actions I have chosen to accomplish this separation to this point are:
• Creating and updating a real website with our own domain name (
• Applying for and being accepted as a member of the Better Business Bureau. I felt that it would be a great boost to have an independent organization verify our credentials and adhere to the BBB business practices. This info can be found at, .
• Acquiring a more than adequate insurance policy. Savannah Renovations currently has a one-million dollar liability policy for property and two-million in bodily injury insurance.
• Making ourselves available to the public through facebook and this website. People have the ability to contact us directly and evaluate our work and business ethic before making any decisions concerning Savannah Renovations.

There are more ideas and actions on the horizon, but I think we are off to a great start. Most importantly, I always want to remain loyal to our tenets: Skilled artisanship, hard work, honest pricing, and excellent customer service.

Comments, criticisms, and suggestions are always welcome!

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